Our items are made to order, which means it can take a little time before we send it out to you. This is so we can help combat waste and overproduction. We aim to dispatch your item within 7 days of your order.
Your delivery time will depend on your location and chosen shipping option.
Please note that if you choose any next day delivery or express delivery service, this will be from the date of dispatch and not from the day that you make your order. We cannot offer next day dispatch due to how we produce your items.
SHIPPING RATES
We choose Royal Mail to ship our items as they have the lowest reported carbon footprint compared to other UK delivery services. You can find out more information on this by visiting royalmail.com/sustainability.
£3.50 – UK Standard Delivery (2-3 days from dispatch date)*
£5.00 – UK Express Delivery (next business day from dispatch date)
*Free on orders over £75 with code ‘FERAL75’
We currently do not offer shipping outside of the UK, however we will be looking into this very soon!
FEES & TAXES
It is important to note that we are a UK based company, and any packages shipped outside of the UK may be subject to customs, taxes, or other fees. Therefore, we cannot guarantee that there will not be any further cost to you when ordering from our store.
You will be responsible for any fees, taxes or duties charged by your country.
You may refer to this online import duty calculator at simplyduty.com/import-calculator for an estimate of the potential charges that you may incur.
AVAILABILITY
We aim to keep our online stock levels as accurate as possible, however there may be some instances where we cannot fulfil an order due to lack of stock in your chosen size/colour. If this happens, we will contact you to offer you a refund or a replacement. We will let you know when your original item is back in stock if required.